
Privacy Statement
Last updated on 3/28/2007
GreenSteet Pharmacy operating as Seven Lakes Perscription
Shoppe Inc.
Seven Lakes Perscription Shoppe Inc. is a licensed pharmacy.
Seven Lakes Perscription Shoppe Inc
120
Macdougall Dr., West End, NC 27376
PO
Box 526, West End, NC 27376
910.673.7467
Greenstreet Pharmacy is a licensee of the TRUSTe Privacy Program.
TRUSTe is an independent, non-profit organization whose mission
is to build user’s trust and confidence in the Internet
by promoting the use of fair information practices. This privacy
statement covers the site www.greenstreetpharmacy.com. Because
this Web site wants to demonstrate its commitment to your
privacy, it has agreed to disclose its information practices
and have its privacy practices reviewed for compliance by
TRUSTe.
If you have questions or concerns regarding this statement,
you should first contact Dan Kohn at questions@greenstreetpharmacy.com.
If you do not receive acknowledgement of your inquiry or your
inquiry has not been satisfactorily address, you should contact
TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php
TRUSTe will then serve as a liaison with us to resolve your
concerns.Information We Collect
We recognize your right to confidentiality and to protecting
your privacy. We use the information that we collect on our
Web Site to process orders. The personal information you provide
us will only be viewed by authorized employees of our company
or third parties that we use to process your billing for the
purpose of completing your order. We do not sell, trade, or
rent your personal information to others in ways other than
disclosed in this privacy statement. In no way will we spam
your email address or distribute to any companies who are
associated with spamming. We will never require you to provide
your Social Security Number nor will we ever request your
Social Security Number. Your privacy is important to us.
Security
The security of your personal information is important to
us. When you enter sensitive information (such as, your credit
card number) on our registration or order forms, we will transfer
this information to a third party utilizing encryption using
secure socket layer technology (SSL). To learn more about
SSL, follow this link. http://www.webopedia.com/TERM/S/SSL.html
We follow generally accepted industry standards to protect
the personal information submitted to us, both during transmission
and once we receive it. However no method of transmission
over the Internet, or method of electronic storage, is 100%
secure. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee
its absolute security.
If you have any questions about security on our Web site,
you can send email us at webdirector@greenstreetpharmacy.com
Placing an Order (Non Prescription Orders and Prescription
Orders)
When you place an order for prescription medication, we will
ask you to set up an account, under the New Customer link
and use your account number to process your prescription order.
If you are a returning customer you will need your account
number for us to process you prescription order each time.
Based upon the personally identifiable information you provide
us, we will send you a welcoming email to verify your account
number. We will also communicate with you in response to your
inquiries, to provide the services you request, and to manage
your account. We will communicate with you by email or telephone.
Users are not able to opt-out of these email communications,
which are not promotional in nature, as they are essential
to providing the requested service.
(Please see placing a prescription order)
When we process either a “Non Prescription Order”
and / or a “Prescription Order” we need billing
information such as: name, e-mail address, mailing address,
billing address, credit card number and expiration date. Please
be aware that when placing an order you will be giving your
personal information directly to our 3rd party service provider
for processing and fulfillment, even though the pages have
the same look and feel as our Green Street Pharmacy website.
This privacy policy governs the collection and use of information
during the purchase process. The 3rd party service provider
does not use this information for any secondary purposes.
This billing information will be transferred to a third party
utilizing industry-standard security measures, including SSL
(Secure Sockets Layer) technology to protect your information.
All account information submitted to us is stored on an isolated
server away from any unauthorized Internet access so we can
process you billing information only. In the event you are
placing a prescription order your account profile information
is not used at this step. Your Account Profile information
is collected and stored on our secure server. This information
is only used in-house by authorized personnel to properly
and safely process a Prescription Order. Using your account
information, we will send you communications that are relevant
to filling your order. Placing Prescription Orders and Your
Prescription Information
To fill your prescription medication order, we collect additional
information: your date of birth, gender, drug allergies, medical
conditions, illnesses, and current medications. This information
is used only by our pharmacists and authorized personnel to
process your prescription order. This information is never
transferred to any third party unless you direct our store
to do so. This information is governed by HIPPA. Please see
HIPPA link Please note: If for some reason you need to communicate
information that is particularly sensitive of a private nature,
do not send to us via e-mail as it may be accessible by a
third party. Please communicate this type of information directly
to one of our Licensed Pharmacists via telephone. For your
privacy we will not communicate information that we deem sensitive
or of personal nature to you via e-mail as we cannot assure
that it will be communicated directly to you. We may also
contact you in the event we believe your order was not completed
properly. You should contact us if you believe that your order
was not completed properly or you suspect it may have tampered
with (please see “Contact Us” “Prescriptions
Online”)
We will also ask you to provide information on your designated
Alternate Contact and Physician information, such as their
name, email address, and phone number.
Alternate Contact information will only be used for notifications
regarding specific orders and will NOT be included in email
lists for newsletters or special offers.
Physician information will only be used to confirm a prescription
order, and will NOT be included in email lists for newsletters
or special offers.
Special Offers and Updates and Newsletters
We may occasionally send you information on products, services,
special deals, and promotions. You can sign up to receive
these emails from us.during your account set-up.
Out of respect for your privacy, we present the option not
to receive these types of communications if you chose the
“Choice and Opt-out.” If at any time you decide
you no longer wish to receive these types of communications
from us, you may send e-mail to webdirector@greenstreetpharmacy.com
to “Opt-out”Service-related Announcements
We will send you strictly service-related announcements on
rare occasions when it is necessary to do so, also, for instance,
if our service is temporarily suspended for maintenance. We
may be required to contact you regarding product recalls or
other safety issues.
Customer Reviews and Suggestions
We have a customer review form and would be pleased to hear
from you and welcome your comments regarding our products
and services. We may request you to share your review anonymously.
Information Automatically Collected and Monitored
We automatically receive and collect certain types of information
whenever you visit our Web site. We use java script to collect
such information. This information includes Internet protocol
(IP) addresses, browser type, Internet service provider (ISP),
referring/exit pages, operating system, date/time stamp, and
click stream data.
We use this information, which does not identify individual
users, to analyze trends, to administer the site, to track
users’ movements around the site and to gather demographic
information about our user base as a whole. We do not automatically
collect personal information such as your name, e-mail address
and other personal information of this nature. Information
From Third Parties
If we receive updated account information from third parties,
we may revise your account for you so that we can efficiently
process your orders, deliver your packages or otherwise communicate
with you. For example, we may receive customer information
from our shippers or if you direct another pharmacy or health
provider to send us information to process your order.Sharing
Your Information with Third Parties
We protect all of your information against unauthorized access
or release. We only share your personal information with our
secure merchant processor and shipping agents to fulfill orders.
These third party providers are prohibited from using your
personal information for any secondary purposes. We reserve
the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is
necessary to protect our rights and/or comply with a judicial
proceeding, court order, or legal process served on our Web
site. Cookies
A cookie is a small text file that is stored on a user’s
computer for record-keeping purposes. At checkout a cookie
is set if the customer asks for billing information to be
stored, by customer request only. (This will save time on
subsequent check-outs if the customer.)Clear Gifs (Web Beacons/Web
Bugs)
We do not use Clear Gifs (a.k.a. Web Beacons/Web Bugs). Clear
gifs are tiny graphics with a unique identifier, similar in
function to cookies, and are used to track the online movements
of Web users. In contrast to cookies, which are stored on
a user’s computer hard drive, clear gifs are embedded
invisibly on Web pages and are about the size of the period
at the end of this sentence. Third Party Advertisers
We share Web site usage information about our users with reputable
third parties appearing on our site. For more information
about our third-party advertisers, or to learn more about
the choices available to you regarding this anonymous information,
please e-mail webdirector@greenstreet.com
Unsolicited E-mail (SPAM)
Your privacy is very important to us. Be assured that, in
accordance with this privacy policy, we do not sell or distribute
our customer list to third parties. If you believe that you
have been sent SPAM from your use of our site please send
an e-mail to webdirector@greenstreetpharmacy.com
Children
We do not sell products for purchase by children. We sell
children's products for purchase by adults. If you are under
18, you may use our Web site only with the permission and
assistance of a parent or guardian.
Linked Web Sites
This Web site contains links to other sites that are not owned
or controlled by GreenStreet Pharmacy. Please be aware that
GreenStreet Pharmacy is not responsible for the privacy practices
of such other sites.
We encourage you to be aware when you leave our site and to
read the privacy statements of each and every Web site that
collects personally identifiable information.
This privacy statement applies only to information collected
by this Web site.
If your personally identifiable information changes, or if
you no longer desire our service, you may update, or delete
it by making the change on our member information page or
by emailing our Customer Support at questions@greenstreetpharmacy.com
or by contacting us by telephone or postal mail at the contact
information listed below. Your Consent
By using our Web site (including through our customer service
line), you consent to the collection, use, and disclosure
of information in accordance with the terms of this privacy
policy. We reserve the right to modify or amend this policy
at any time.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other
places we deem appropriate so that you are aware of what information
we collect, how we use it, and under what circumstances, if
any, we disclose it.
We reserve the right to modify this privacy statement at any
time, so please review it frequently. If we make material
changes to this policy, we will notify you here, by email,
or by means of a notice on our home page.Contact Us
If you have any questions or suggestions regarding our privacy
policy, please contact us at: questions@greenstreetpharmacy.com.
Our question/suggestion line is open from 8:30am to 5:pm Eastern
Time (US) Mondays though Fridays except US holidays. Call
toll free in the US 1-866-520-6262.
Our physical address is 120
Macdougall Dr., West End, NC 27376
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